Processing of personal data in Wellbia.Com Co., Ltd

At Wellbia.Com Co., Ltd (“Wellbia.Com”), protecting your privacy is one of our top priorities. The following is our policy for processing of personal data.

Wellbia.Com will process certain personal data such as your name, e-mail address and phone number upon request for our service and response.

Below you will find information regarding which type of personal data that is being collected, the reasons for and purposes of why we collect the data and your rights regarding the processing of your personal data when Wellbia.Com acts as the controller.  

We collect and process your personal data for various purposes depending on who you are and how we get in touch with you. We collect the following personal data for the purposes mentioned below:

1. Sending out marketing materials, such as newsletters and information regarding our activities: The processing is necessary for the purpose of performing a contract with you as the data subject. The processing may also be necessary for pursuing our legitimate interest of marketing our products and services. If you do not have an existing customer relation with us, marketing directed to you by e-mail or SMS is always based on your consent, and you may withdraw such consent at any time as described below.

2. Respond to incoming enquiries: Name, telephone number, e-mail address and other personal data collected in connection with the enquiry, including job applications directed to Wellbia.Com. The processing purpose is based on the legitimate commercial interest of helping you with your enquiry.

3. Processing personal data with regards to providing services and support to customers and handling customer requests. Name and email addresses are collected for our handling of support tickets and delivery of products. The processing is necessary for providing you the support when necessary.

4. To obtain information regarding the use of our web pages we use cookies. You can read more about cookies and which cookies we use further down on this site. The processing of cookies is based on the commercial interest of adjusting our web pages for the benefit of users. We ensure your data protection by only using this information for statistical purposes which are not identifiable as an individual.

In summary, we collect the following personal data:

- name
- contact information including email address
- demographic information such as postcode, preferences and interests
- other information relevant to customer surveys and/or offers
- IP addresses
- other personal data you may freely choose to send us when you have an inquiry with us

If you do not provide this information to us, we may not be able to respond to your request, provide the newsletter or other services requested. If you do not agree to our usage of cookies and disable our cookies, the webpage may not function as intended.  

Data Minimization

We take reasonable steps designed to ensure that your personal data that we process are limited to the data reasonably required in connection with the purposes set out in this policy.

Storage period

We only store your personal data for as long as necessary for the purpose of data survey. This means for instance that personal data collection based on your consent will be deleted if you withdraw your consent. You can always withdraw your consent to our processing of your personal data. The easiest manner to withdraw this is by sending an email to product@wellbia.com with the request of your withdrawal.  

Changes

If there should be a change in our services or a change in the regulation regarding the processing of personal data, this can cause changes in the information given in this notice. In such cases, updated information will always be easily accessible on our web pages.  

Cookies

In order to obtain information regarding the use of our web pages, we use cookies. The processing of cookies is based on the commercial interest of adjusting our web pages for the benefit of users. We ensure your data protection by only using this information for statistical purposes which are not identifiable as an individual and delete personal data collected on a daily basis.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Please note that this may prevent you from full access of the website.